CXA AWARDS - CEM Africa Summit 2017

CXA AWARDS - CEM Africa Summit 2017

Welcome to Antfarm's abundant digital CX world we are delighted

to bring you some of the highlights from the recent 
CXA AWARDS

&

CEM CONFERENCE

Scroll down to see winners of the CXA AWARDS 2017

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CEM AFRICA 2017
Immersive & Highly Engaging

Antfarm are delighted to bring you the award winners from the CXA Awards - CEM Africa Summit 2017 ,engage with some of the countries leaders in the field of CX.
Are you in the running for 2018 ?

The CX Africa Awards recognises the most influential brands operating in the CX sphere, leveraging customer experience to enhance their brand and the way that they interact with customers across all platforms. The nominees inspire change and development in the African customer experience industry with the notion of bettering the CX industry as a whole across organisations.

CXA Awards 2017: Omni Channel Champion

This award is given to the company that delivers its services seamlessly across and between all channels. That drives a highly consistent customer experience between and across all channels. This organization fully understands its customers, their preferred channels, and the stages its customers are on a customer journey. This organization's overall message is experienced through every interaction that the customer has with the brand, regardless of channel, department, area of the business.

CXA Awards 2017 Interview: Customer Insights Award

This award will be given to the customer focused organisation that has used a new customer insight to significantly shift and influence their business to change – from capturing the customer insight, analysing the customer feedback and transactional data, to implementing the insight/s in product, processes, change in business model or delivery that reflect the findings.

Interview: Customer Insights Award

This award is given to the truly customer focused organisation that has used a new customer insight to significantly shift and influence their business to change – from capturing the customer insight, analysing the customer feedback and transactional data, to implementing the insight/s in product, processes, change in business model or delivery that reflect the findings.

 

CXA Awards 2017: Customer Centric Culture Award

This award will be given to the company that has successfully implemented innovative CX solutions and generated positive customer experiences by doing so. This organisation has been innovative in their approach to their digital interaction with customers, and enabled customers to interact with the brand via a platform of their choice seamlessly and with ease

CXA Awards 2017 Interview: Customer Centric Culture Award

This award is presented to an organisation that has integrated a customer-centric culture into their company. The employees of the company have knowledge of the organisation's customer experience vision from the bottom line up to senior management and executives.

CXA Awards 2017 Interview: Digital Innovator Award

This award is given to the company that has successfully implemented innovative CX solutions and generated positive customer experiences by doing so. This organisation has been innovative in their approach to their digital interaction with customers, and enabled customers to interact with the brand via a platform of their choice seamlessly and with ease.

CXA Awards 2017: Digital Innovator Award

This award is given to the company that has successfully implemented innovative CX solutions and generated positive customer experiences by doing so. This organisation has been innovative in their approach to their digital interaction with customers, and enabled customers to interact with the brand via a platform of their choice seamlessly and with ease.

CXA Awards 2017: Game changer Award

This award is given to the company/person who has significantly enhanced and transformed the customer experience for their organization. This person/company has significantly changed the customer's perception of the organization and made it easier for customers to do business with them through a new approach to CX.

CXA Awards 2017 Interview: Game changer Award

This award is given to the company/person who has significantly enhanced and transformed the customer experience for their organization. This person/company has significantly changed the customer’s perception of the organization and made it easier for customers to do business with them through a new approach to CX.

CXA Awards 2017: The CX Practitioner Award

This award is given to the person who has made a significant impact on the customer experience management industry. They have achieved a high level of practical CX knowledge and great overall experience through doing customer focused things. They have been innovative in their approach to the industry. They inspire and mentor and share.

CXA Awards 2017 Interview: The CX practitioner Award

This award will be given to the person who has made a significant impact on the customer experience management industry. They have achieved a high level of practical CX knowledge and great overall experience through doing customer focused things. They have been innovative in their approach to the industry. They inspire and mentor and share.

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We hope you enjoyed this offering and that we will see you receiving your award next year!

For all your online video needs contact the Antfarm Team we are waiting to assist you with you CEX needs

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